UX research
Tasks completed
Design system
Client satisfaction
UX audit
94%
Product strategy
Available for new projects — London · Remote

Design for users,
structure for
digital products.

From SaaS platforms to mobile apps and AI-powered workflows, I design products that convert, retain and scale. Whether building from scratch or fixing what's already live.

UX Audit
Product Design
B2B SaaS
Mobile Apps
Web Design
Design Systems
Figma · Framer
AI Products
Enterprise Solutions
UX/UI
B2B SaaS
Mobile Apps
Web Design
Dashboard design
Figma · Framer
AI Products
01
For building from scratch

You have the vision.I'll make it real.

Most founders start with the wrong screen. The priority order matters — it affects what you can show investors, what early users can actually test, and where your budget goes. I map what to design first and why, so nothing gets wasted

Start a project
02
For product already live

Launched.
But it's not converting the way you expected.

Drop-off is real but invisible. You're getting feedback that contradicts itself. Activation is lower than it should be and you're not sure what to fix first. A UX audit finds the exact point where the experience loses people — in days, not months.

Book a UX Audit
03
For adding AI or automation

The tech works.
Your users don't know what to do with it.

AI features fail at the interface layer, not the model layer. The flow feels disconnected. Users don't trust it. Nobody reaches the "aha" moment. I design the experience around the technology so it feels effortless.

Let's talk
What I do

Three ways I can help your product

From a UX audit to a full product build or a new website, I work from where you are, not from a fixed template.

01
Quick win
UX Audit

Your product is live but something's off — users aren't converting, activating, or staying the way you expected. I find exactly what's breaking and why.

What's included
  • Discovery & full UX audit
  • Heuristic evaluation
  • User flow & conversion analysis
  • Prioritised action report
  • 30-min walkthrough call
Get an audit →
02
End-to-end · Most popular
Product Design

For founders building a SaaS, app or AI-powered product. From zero to a high-fidelity UI your dev team can build from, and your users can actually navigate.

What's included
  • Discovery & UX audit
  • Information architecture
  • Wireframes & prototype
  • High-fidelity UI — desktop & mobile
  • Design system & developer handoff
Start a project →
03
Full presence
Web Design & Build

For businesses that need a website that actually does work — sharp messaging, strong visual identity, and a Framer build that's ready to launch.

What's included
  • Brand direction & visual identity
  • Copy structure & messaging
  • Framer build with animations
  • SEO setup & performance
Get a website →
04
Identity & direction
Branding

For startups and businesses that need a visual identity that feels intentional — not generic. A brand system that scales from pitch deck to product UI.

What's included
  • Logo & visual identity
  • Brand guidelines & typography
  • Colour system & iconography
  • Brand voice & tone direction
  • Brand kit handoff
Start your brand →
The UX audit

What I actually look for

Every audit covers the same critical areas, the ones that consistently cost startups signups, activations, and revenue.

Onboarding flow

Where do users drop off? What's time-to-value? Is the first session building habit or confusion?

Navigation & IA

Can users find what they need? Do labels match how users think?

Pricing page & conversion

Is your value prop clear? What friction is blocking the upgrade decision?

Visual hierarchy

Does layout guide attention to what matters? Is typography readable?

UX Score
67 94
app.product.io / dashboard
2,841
64%
$12k
Upgrade now
Maybe later
No metric context
Users exit here
CTA vs secondary action
Strong nav pattern ✓
Selected work

Work that moved metrics.

Each project focused on a real problem, real users, and a measurable outcome.

UX ResearchMobile2023
JobLink — Multi-Profile Job Search

43% of job seekers apply across 2+ industries. Full UX research, A/B testing and iOS design for a smarter job app that respects their time.

60%
Task success rate
98%
Rated intuitive
View case study
About me

Designing products
with intention

Most designers open Figma and start with the interface. I start with your users and organisation: who makes the decisions, where the friction is, what the compliance constraints are, and what will actually get built.

Right now I'm focused on SaaS platforms, enterprise tools and legal-process products, the kind of complex, regulated systems where bad UX has real consequences.

I'm also building expertise in AI and workflow automation, which means I can help you design not just the product, but the logic behind it.
¿Prefieres hablar en español? Trabajo con fundadores en España y Argentina.

Based in London. Working with founders across Europe — Spain, Italy, remote.

Figma FigJam Framer Adobe CC Maze Notion Jira Claude AI Cursor HTML / CSS

Hiring or curious to see more? There’s an interactive portfolio dashboard with case studies, metrics and how I work day to day.

Paula Alonso, freelance product designer based in London
Paula Alonso, freelance product designer based in London
How I work

From first call to final product

01
Discovery call

30 minutes to understand your product, your users and your biggest friction points.

02
Audit & strategy

I map the problems and define what needs to be solved, in what order, and why.

03
Design & iteration

Wireframes, prototypes, high-fidelity UI — with your feedback at every stage.

04
Handoff & launch

Clean Figma files, documented components and a product ready to build or ship.

FAQ

Things founders often ask me

What's the difference between hiring you and hiring an agency?
With an agency, you pay for a team you'll never meet — account managers, project managers, junior designers doing the actual work. With me, you get one senior designer on every decision, at a fraction of the cost.
How long does a project take?
A UX audit is usually 1–2 weeks. A full product design project runs 4–10 weeks depending on scope. A Framer website takes 2–4 weeks. I work in stages, so you see progress quickly and never wait long between updates.
How does pricing work?
Fixed scope, fixed price — agreed before we start. A 50% deposit starts the project, balance on delivery. Book a call and I'll give you a price range within 24 hours.
What if I only need part of the process?
That's fine. If you already have wireframes and need UI design, we start there. If you have a design and need a build, I step in at that point. The process adapts to where you are.
What does the free call involve?
30 minutes. I look at your product or site live, tell you honestly what's working and what isn't, and give you at least three specific things to fix — whether we work together or not. No pitch, no pressure.
Available for new projects

Let's build something
that actually works.

Tell me about your product or what's not working
I'll get back to you within 24 hours. No pitch, no pressure.