Portfolio / Work
Available ·
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Paula Alonso

Product Designer · London

Paula Alonso

Product Designer

I turn complex problems, workflows and information into clear product experiences across SaaS, mobile and AI.

SaaS Mobile AI
Experience
0+
2021 → today Years across graphic, UX/UI and product
Product types
SaaS · Mobile · AI
B2B + B2C Complex digital products, not a single niche
Domains
Compliance · EdTech · Jobs
Shipped work Enterprise systems and consumer apps
Working from
London · Remote
Available UK and EU · full-time or freelance
Case studies

Selected work

Background

Experience

Founder & Freelance Designer
Paux Design

End-to-end digital products across mobile and web — discovery, research, prototyping and delivery, with independent client management.

2021 – Present
Product Designer
Data Hatch

End-to-end product design for a compliance-driven enterprise SaaS spanning GDPR, HR, occupational health, operations and training.

Jun 2024 – Sep 2026
Product Designer
Mila AI

Led UX/UI for an AI-powered language learning iOS app — core flows, prototypes and visual standards through to handoff.

Nov 2024 – Mar 2025
About

Designing products with intention

Product designer with 5+ years across graphic design, UX/UI and people operations. I start with users and the organisation — who decides, where the friction is, what will actually get built — then turn that into clear product structure.

I work on AI-driven B2B SaaS, enterprise tools and mobile products — complex systems where good UX has real impact. Visual craft, systems thinking, and how organisations actually run.

Recent highlights
2023–25
Designed 10 modules of an enterprise compliance SaaS — GDPR, HR, occupational health, training. Data Hatch.
2025
Led UX/UI for Mila AI, redesigning its language learning experience around visible personalisation, adaptive progression and purposeful practice. iOS · AI personalisation.
2025
Industries shipped to
Enterprise SaaS
Legal & compliance
EdTech / AI
Mobile / iOS
FinTech (audit)
Languages
SpanishNative
EnglishProfessional

Comfortable working in either language with PMs, design leads and stakeholders.

Working from
Remote
London · base

Based in London, available for full-time roles or freelance engagements across the UK and EU.

Selected work · 2023–2026

Work that moved metrics.

Each project focused on a real problem, real users, and a measurable outcome. Click any card to open the full write-up in the panel.

View:
About me · Paula Alonso

Designing products with intention.

Product designer with 5+ years across graphic design, UX/UI and people operations. I bring a rare mix of visual craft, systems thinking and organisational understanding to AI, SaaS and mobile products.

Paula Alonso
Paula Alonso
Product Designer · AI & SaaS · UX/UI Mobile · UX Strategy
BasedLondon, UK
pauxdesign.uk

How I think

Most designers open Figma and start with the interface. I start with the users and the organisation: who makes the decisions, where the friction is, what the constraints are, and what will actually get built.

I focus on AI-driven B2B SaaS, enterprise tools and mobile products — the kind of complex systems where good UX has real impact and bad UX has real consequences.

My background in graphic design and people operations shapes how I work: visual craft, systems thinking, and a deep understanding of how organisations actually run.

Experience

2021 →

Paux Design · Founder & Freelance Designer

End-to-end digital products across mobile and web for multiple verticals — from discovery and research to prototyping and final delivery. Independent client management, scope and timelines.

2024 → 2026

Data Hatch · Product Designer (Freelance)

Leading end-to-end product design for a compliance-driven enterprise SaaS spanning GDPR, HR, occupational health, business operations and training modules. Defined product architecture, role-based access, and translated regulatory requirements into scalable user-centred design.

2024–26

Mila AI · Product Designer

Led UX/UI for an AI-powered language learning iOS app. Redesigned core flows, wireframes and prototypes to make personalisation, learning progression and practice more visible. Evaluated the experience through exploratory usability testing with existing web app users; the app was approximately 85% developed and did not launch.

Education

2024

UI & Prototype · Coderhouse

Certification — advanced prototyping and interaction patterns.

2023

UX/UI Design · Coderhouse

Certification — user research, usability testing and design systems.

2010

Bachelor's in Graphic Design · Instituto CEPEC

Foundation in visual design, typography and editorial systems.

Tools I use daily

Figma
FigJam
Framer
Adobe CC
Maze
Notion
Claude AI
Cursor
HTML / CSS
Tech stack · proficiency

What I use, how deep, and why.

Calibrated against real production projects.

Design
Core
Figma98%
Design systems92%
Prototyping88%
IA94%
Research
Core
UX audits96%
Interviews90%
A/B testing80%
Usability tests86%
Code & AI
Growing
HTML / CSS78%
Claude AI55%
Cursor55%
Framer70%
Domains
Industries shipped to
Enterprise SaaS
AI & LLM UX
EdTech
Compliance / Legal
HR / People tools
Mobile · iOS
Soft skills & impact
Team outcomes
Collaboration
94%
Compliance
92%
Activation
90%
Retention
88%
Engagement
84%
How I work · methodology

From research to shipped product.

A look at how I approach a project end-to-end. The same 4 phases I bring to every team — adapted to your sprint cadence, design system and stack.

1 · DiscoverPhase 1
Kick-off & alignment

Product goals, user assumptions, tech constraints. I read the brief and challenge it.

Outputbrief
Heuristic audit

Current surface, key flows, existing design system — what's broken and what's worth keeping.

Outputfindings
Stakeholder map

Who decides, who builds, who's blocked. Where the friction lives before design starts.

OutputFigJam board
2 · DefinePhase 2
User research

Interviews, surveys or analytics — synthesised into patterns, not just quotes.

Outputinsights
IA & user flows

Where every screen lives, what it does, how users move. Architecture before pixels.

Outputsitemap · flows
Hypotheses & metrics

What we're testing, what success looks like, how we'll know it worked.

Outputspec
3 · DesignPhase 3
Wireframes

Low-fi to validate logic and IA. No pixels until the structure holds.

OutputFigma
Hi-fi UI

Production-ready screens — tokens, components, states, motion. Built to hand off.

Outputdesign system
Usability testing

Maze or moderated. Iterate on what users actually do, not what they say they'd do.

Outputtest report
4 · ShipPhase 4
Dev handoff

Specs, motion, edge cases. I pair with engineers — not hand off and disappear.

Outputhandoff doc
QA & polish

Review staging until it matches Figma. No drift, no negotiated corners.

OutputQA log
Post-launch review

What the metrics say. What to keep, what to cut, what ships in the next cycle.

Outputretrospective
Embedded, not external I work inside your rhythm — async by default, sync when it moves things forward
Paired with PMs & engineers Design decisions happen in the open — no black box, no surprises at handoff
Trade-offs on the table early Scope, constraints, risks — named before they become problems
Decisions documented In Figma, Notion, or wherever your team already lives — not in my inbox
Tools that fit your stack Figma · Maze · Cursor · Claude — I bring what works, and drop what doesn't
End-to-end ownership Research through dev handoff — one person accountable for the full arc full cycle
Systems thinking Graphic design + people-ops background — I design the logic, not just the screen org design
Regulated domains Compliance, HR, legal — complex constraints translated into usable products complex UX
AI/LLM UX patterns Making model behaviour visible, predictable, trustworthy — not just functional AI-native
HTML/CSS literate I can read what engineers ship — and catch the drift before it becomes debt dev-adjacent
Contact · open to roles

Looking for a product designer?

Good to see youHow can I help you?

Tell me what challenge your product is facing - or what you'd like to improve.

Done.